THE SUITES - Johnston
Operated by THE SUITES V LLC
Effective Date: June 2026
These Terms of Service (“Terms”) govern your use of the THE SUITES - Johnston website, application forms, rental inquiry forms, SMS communications, and related services provided by THE SUITES - Johnston, operated by THE SUITES V LLC (“we,” “us,” or “our”).
By using our website, submitting an application, making a payment, requesting information, scheduling a tour, or communicating with us, you agree to these Terms.
You may use our website to learn about THE SUITES - Johnston, submit rental inquiries, apply for suite availability, contact our team, and access related information.
You agree not to use our website or services for unlawful, abusive, fraudulent, misleading, or harmful purposes.
Submitting a rental inquiry or application does not guarantee suite availability, approval, pricing, lease terms, move-in date, or acceptance as a tenant.
THE SUITES - Johnston may review applications based on business fit, availability, payment status, internal criteria, and other relevant factors.
We may contact you using the information you provide to follow up on your inquiry, application, tour request, availability request, or related communication.
THE SUITES - Johnston may require a $35 application fee to submit or process an application.
Payment of an application fee does not guarantee approval, suite availability, lease acceptance, or any specific rental terms.
All payment details are processed through secure third-party payment providers. We do not control third-party payment systems and are not responsible for processing delays, errors, or failures caused by those providers.
Unless otherwise stated in writing, application fees may be non-refundable.
Suite availability, pricing, amenities, lease terms, and move-in timing may change at any time.
Photos, examples, amenities, and descriptions on the website may include references to existing THE SUITES locations. Johnston location details may vary.
We reserve the right to update, change, or remove website content at any time.
THE SUITES - Johnston may offer SMS text messaging for rental inquiries, application follow-ups, tour scheduling, suite availability updates, appointment reminders, customer support, and promotional updates when consent has been provided.
Program Name
THE SUITES - Johnston
Message Types
Depending on your consent, messages may include:
Rental inquiry follow-ups
Application status updates
Tour scheduling messages
Suite availability updates
Appointment reminders
Customer support messages
Promotional updates, offers, or announcements if you have opted in to marketing text messages
Message Frequency
Message frequency may vary depending on your interaction with THE SUITES - Johnston.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any text message from us.
After replying STOP, you may receive one final message confirming that you have been unsubscribed. You will not receive further SMS messages unless you opt in again.
Help Instructions
For help, reply HELP to any text message from us or contact us at:
Phone: +1 515-393-6908
Email: [email protected]
Consent Is Optional
SMS consent is not required to submit an application, pay an application fee, rent a suite, or purchase any services from THE SUITES - Johnston.
You may still submit an application or make a required payment even if you do not consent to receive SMS messages.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
If you separately opt in to marketing communications, we may contact you about promotions, special offers, availability announcements, service updates, or related information.
You may opt out of marketing emails by using the unsubscribe link, if available, or by contacting us directly.
You may opt out of marketing text messages at any time by replying STOP.
Your use of our website, forms, communications, and services is also governed by our Privacy Policy.
Please review our Privacy Policy here:
https://thesuitesjohnston.com/privacy-policy
The Privacy Policy explains what information we collect, how we use it, how SMS consent data is handled, and how you can contact us with privacy-related questions.
When you submit information through our website, forms, application, or communication channels, you agree that the information you provide is accurate, current, and complete to the best of your knowledge.
You are responsible for keeping your contact information up to date.
We are not responsible for missed communications caused by incorrect, outdated, or incomplete information provided by you.
Our website, forms, payments, communications, scheduling, analytics, or related services may rely on third-party platforms or providers.
We are not responsible for the availability, security, accuracy, policies, or performance of third-party services.
Your use of third-party platforms may also be subject to their own terms and privacy policies.
All website content, branding, text, graphics, images, logos, and other materials are owned by or licensed to THE SUITES - Johnston or its related entities, unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.
To the fullest extent permitted by law, THE SUITES - Johnston, THE SUITES V LLC, and their owners, employees, contractors, representatives, and service providers are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, forms, communications, services, or third-party platforms.
We do not guarantee that our website, forms, payment systems, messaging systems, or communications will be uninterrupted, error-free, secure, or always available.
You agree to hold harmless THE SUITES - Johnston, THE SUITES V LLC, and their owners, employees, contractors, representatives, and service providers from claims, losses, damages, liabilities, costs, or expenses arising from your misuse of our website, your violation of these Terms, or your submission of inaccurate or unlawful information.
We may update these Terms from time to time.
The latest version will be posted on our website with the updated effective date.
Your continued use of our website, forms, communications, or services after changes are posted means you accept the updated Terms.
If you have questions about these Terms, please contact us:
THE SUITES - Johnston
Operated by THE SUITES V LLC
5804 Northglenn Drive
Johnston, IA 50131
United States
Phone: +1 515-393-6908
Email: [email protected]
Website: https://thesuitesjohnston.com