THE SUITES - Johnston
Operated by THE SUITES V LLC
Effective Date: June 2026
THE SUITES - Johnston, operated by THE SUITES V LLC (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.
THE SUITES - Johnston does not sell, rent, or share customer opt-in information, including phone numbers, SMS consent records, or text messaging opt-in data, with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
We may collect the following types of information when you visit our website, submit an application, complete a rental inquiry form, make a payment, or communicate with us.
Personal Information
We may collect:
First and last name
Email address
Phone number
Business name
Business type or services provided
Social media links or website links you choose to provide
Application details
Payment information when you submit an application fee or make a transaction
Communication preferences
SMS opt-in records and consent timestamps
Non-Personal Information
We may collect:
IP address
Browser type
Device information
Website usage data
Cookies and similar tracking technologies
General analytics related to website activity
Customer Communication Information
We may keep records of:
Rental inquiries
Application submissions
Tour requests
Appointment details
Customer support requests
Communication history
SMS consent and opt-out records
We use the information we collect to:
Process rental inquiries and applications
Review applicant information
Schedule tours or follow-up conversations
Communicate about suite availability
Process application fees or payments
Provide customer support
Send service-related updates
Send marketing or promotional messages only if you have given consent
Maintain records of communication preferences and consent
Improve our website, forms, and services
Protect against fraud, misuse, or unauthorized activity
Comply with legal, regulatory, and carrier requirements
THE SUITES - Johnston may offer SMS text messaging for rental inquiry follow-up, application updates, tour scheduling, suite availability updates, customer support, and promotional messages when consent has been provided.
You will only receive SMS messages from us if you have provided your phone number and explicitly opted in to receive text messages.
Types of SMS Messages
Depending on your consent, SMS messages may include:
Rental inquiry follow-ups
Application status updates
Tour scheduling messages
Suite availability updates
Appointment reminders
Customer support messages
Promotional updates, offers, or announcements if you have opted in to marketing text messages
Message Frequency
Message frequency may vary depending on your interaction with THE SUITES - Johnston.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You can opt out of SMS messages at any time by replying STOP to any text message from us.
After replying STOP, you may receive one final confirmation message confirming that you have been unsubscribed. You will not receive further SMS messages unless you opt in again.
Help Instructions
For help, reply HELP to any text message from us or contact us using the information listed in the “Contact Us” section below.
Consent Is Optional
SMS consent is not required to submit an application, pay an application fee, rent a suite, or purchase any services from THE SUITES - Johnston.
We do not sell, rent, or trade personal information.
We may share limited information only when necessary to operate our business and provide our services.
Service Providers
We may share information with trusted service providers who help us operate our website, process payments, manage applications, schedule appointments, provide customer support, or deliver communications.
These providers may only use information as needed to perform services on our behalf and are expected to protect the information they process.
SMS Providers
We may share mobile information with SMS aggregators and messaging service providers only as necessary to deliver text messages you have consented to receive.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
Business Transfers
If our business is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction. Any transferred information will remain subject to this Privacy Policy or a policy with substantially similar protections.
Legal Compliance
We may disclose information if required by law, legal process, court order, government request, or when necessary to protect our rights, property, users, or business operations.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
These safeguards may include:
Secure access controls
Limited access to personal information
Secure payment processing through third-party payment providers
Monitoring and maintenance of business systems
Internal procedures for handling personal information
Records of communication preferences and opt-out requests
No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Understand visitor behavior
Remember user preferences
Improve the user experience
You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not work properly if cookies are disabled.
You may request to:
Access the personal information we have about you
Correct or update your information
Delete your information, subject to legal and business recordkeeping requirements
Opt out of marketing emails
Opt out of SMS messages by replying STOP
Withdraw consent for future communications
Ask questions about how your information is used
To make a request, contact us using the information listed below.
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
This Privacy Policy applies only to information collected by THE SUITES - Johnston through our website, forms, applications, communications, and related services.
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date.
If we make material changes, we may notify users by email, website notice, or other reasonable means.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
THE SUITES - Johnston
Operated by THE SUITES V LLC
5804 Northglenn Drive
Johnston, IA 50131
United States
Phone: +1 515-393-6908
Email: [email protected]
Website: https://thesuitesjohnston.com